Yes, all of our plugins support the new Apple Silicon chips (M1, M2, M3) Natively. So no need for Rosetta 2.

If you experience any issues with the key codes, such as activation problems or errors, we have helping steps provided in this FAQ. (See: "My keys don't work") If no steps provided in this tab work, please reach out to carpaudio@gmail.com - If you have other questions, we're dedicated to assisting you and ensuring that you can fully utilize our plugins with confidence.

No, all CARP Audio products are one-time purchases, giving you lifetime access!

No, Once our plugins are authorized. You don’t have to be connected to the internet to use them.

For a quick start with the plugin, you can import the included ".xmlbank" file containing some Factory Presets.

Here's how:

• Load the plugin in your DAW.
• Click on the preset load button (represented by a file icon).
• Select 'Import Bank' and import the included ".xmlbank" file.

- As described in the plugin(s) itself, to validate the keys, you have to restart the plugin. Remove the plugin from your signal chain and load it again. If the unlock screen with the keys still reappears, try the next steps.

- Have you tried to copy the key's over again from the email or license dashboard?

- Did you check there where no 'Spaces' before or after the key's you've entered. This can happen when copy/pasting them over.

- Have you tried to manually type the key's in?

- If you use Studio One 6 on MacOS, please open the FAQ tab under this one.

Also, make sure you are trying to unlock the right plugin. We have a free plugin 'Reeferb' and a paid version 'Reeferb IR'. We noticed that some people are trying to unlock 'Reeferb IR' with a free 'Reeferb' License.

If nothing works you can always contact us via info@carpaudio.com - We're ready to assist you!

To fix the plugin(s) not unlocking in Studio One 6 on MacOS, disable "Use cached plug-in data on save" in the Preferences tab under Locations/User Data.

After unlocking the plugin(s) you can re-enable it if you want.

Manual Installation:

Step 1:

Download the .zip and open/extract it.

Step 2:

Move the whole 'CARP Audio' folder to your VST3 destination.

Default:
C:\Program Files\Common Files\VST3

If you prefer a different destination, make sure it's a valid VST3 plugin directory in your digital audio workstation (DAW).

Step 3 - Presets:

For a quick start with the plugin, you can import the included ".xmlbank" file containing some Factory Presets.

Here's how:

• Load the plugin in your DAW.
• Click on the preset load button (represented by a file icon).
• Select and import the included ".xmlbank" file.

To distribute an automated installer without triggering security warnings, we need a code signing certificate. Obtaining this certificate requires financial resources that we aim to secure through sales and growth. Until then, we provide manual installation and an installer which may get detected as a virus. We appreciate your support as we work towards issueless automated installation options in the future.

Check your spam-emails folder. If still not there and waited at least 5 minutes? Contact us at: info@carpaudio.com - Telephone: +31 6 42015153